SetChat brings everything you need to engage, convert and delight your visitors — in one powerful tool.
One tool for chat, support and customer engagement.
Real-time conversations with your visitors. Reply instantly from the dashboard.
Multi-channel notifications (email, push, Teams), typing indicator, full history, agent transfer, offline mode with contact form.
Automated FAQ 24/7, multi-step flows for quotes and callbacks. Zero code required.
Visual drag & drop flow builder, conditions, data collection (name, email, phone), keyword or button triggers, automatic escalation to agent.
Turn requests into trackable tickets with SLA, priorities and email replies.
Auto-creation from chat, agent assignment, custom statuses, attachments, internal notes, bidirectional email replies.
Help center embedded in the widget. Customers find answers without waiting.
Rich editor, categories, instant search, direct widget integration, analytics on most-viewed articles.
Response time, satisfaction, agent performance. Data-driven decisions.
Real-time dashboard, CSAT, average resolution time, conversations per day/week/month, CSV export, per-agent reports.
Manage multiple sites from one dashboard. Widget in EN, FR, DE.
One account, multiple websites. Automatic visitor language detection. Per-site customization (colors, FAQ, flows, messages).
WordPress, Shopify, Webflow, Wix, Squarespace or any HTML site.
Official WordPress plugin, one-line integration, full REST API, webhooks to connect your tools (CRM, email marketing).
Colors, logo, position, messages — everything is configurable from the dashboard.
Light/dark theme, left/right position, welcome message, agent avatar, pre-chat form, removable branding (Pro+ plans).
SetChat integrates with all popular platforms. Official WordPress plugin, or a simple line of code for everything else.
Join businesses worldwide using SetChat to convert more visitors into customers.
Free forever - 14-day trial - No commitment