Simple, transparent pricing

Start for free. Upgrade when you're ready.

Free

To test and get started

0
  • 2 agents included
  • 50 conversations / month
  • 10 FAQ / KB articles
  • 1 website
  • Basic FAQ chatbot
  • 30-day history
  • Customizable widget
Get started free

Starter

For small teams

19 USD/mo

billed annually

  • 3 agents included
  • 300 conversations / month
  • 30 FAQ / KB articles
  • 1 website
  • FAQ + Flow chatbot
  • Basic ticketing (50/mo)
  • 6-month history
  • Removable branding add-on (available)
Try 14 days free
Popular

Pro

For growing businesses

49 USD/mo

billed annually

  • 10 agents included
  • Unlimited conversations
  • Unlimited KB articles
  • 3 websites
  • FAQ + Flow chatbot
  • Full ticketing + SLA
  • CSAT / Satisfaction
  • Multi-site + Email inbound
  • 1-year analytics
  • No SetChat branding
Try 14 days free

Business

For demanding companies

99 USD/mo

billed annually

  • Unlimited agents
  • Unlimited conversations
  • Everything unlimited
  • Unlimited websites
  • Everything in Pro
  • Full white-label (custom SMTP or managed domain onboarding)
  • Dedicated support + SLA
  • Unlimited history
Try 14 days free

Available add-ons

AI Agent Coming soon

AI bot trained on your site. Answers 24/7.

+$29/mo
WhatsApp Business Coming soon

Bidirectional WhatsApp chat from the dashboard.

+$15/mo
SMS Notifications Coming soon

SMS alerts for agents.

+$10/mo
Remove branding

Hide "Powered by SetChat" (included in Pro/Business, Starter add-on).

+$9/mo
Verified visitor identity

Signed identity token to reliably link logged-in SaaS users to chats, tickets and flows (included in Pro/Business, Starter add-on).

+$12/mo

Pricing FAQ

Can I change plans at any time?
Yes. You can upgrade or downgrade at any time. Changes take effect immediately and billing is prorated.
Is there a commitment?
No. All plans are commitment-free. You can cancel anytime with no extra fees.
How does the free trial work?
Paid plans include a 14-day free trial with all features. No credit card required. After the trial, your account reverts to Free if you don't subscribe.
Do you accept payments in EUR or CHF?
Prices are shown in USD but payment is handled by Stripe, which accepts most international currencies (EUR, CHF, GBP, etc.).

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