For business / ops teams
- Tenant onboarding and go-live checklist
- FAQ, flows, tickets and SLA configuration
- Agent playbook: online/offline presence
- Operations troubleshooting
Docs
SetChat documentation center
Everything in one place: onboarding guides, technical integration, and operational best practices.
For technical teams
- Web widget installation
- Verified visitor identity (signed token)
- SetAcademy client quickstart
- Security, compliance, and observability
Docs for Business Teams
Getting started
Quick launch checklist in 10 minutes.
Widget installation
Integration snippets for web, Astro, React, and WordPress.
WordPress: plugin + API key
Ultra-short guide to install the SetChat plugin and connect your API key.
Flows, FAQ and canned replies
Structure your knowledge and automations.
Tickets, routing and SLA
Assignment logic, priorities and response targets.
Migration from other tools
Move from Intercom/Crisp/Tidio to SetChat safely.
Docs for Developers
Verified visitor identity
Backend-signed model, security notes, payload, and widget injection.
Verified identity troubleshooting
Most common errors and direct fixes.
Client quickstart: SetAcademy
Step-by-step implementation to map logged-in SetAcademy users to SetChat.
Security and compliance
GDPR/LPD, secrets, and logging practices.
Changelog
Product and documentation release history.