whatsappproduct-updatecustomer-supportchannels
New: WhatsApp Business add-on is now available in SetChat
Good news: the WhatsApp Business add-on is now live.
You can now centralize WhatsApp conversations directly inside SetChat, using the same operational flow as your website live chat.
What you get
- Manage WhatsApp conversations from the SetChat dashboard
- Keep a unified view across support channels
- Preserve context between teams and conversations
- Activate quickly from Billing/Settings
Who this is for
This add-on is ideal if your customers already message you on WhatsApp and you want to:
- reply faster,
- keep conversation history in one place,
- avoid context loss across channels.
How to activate
Go to Billing in your SetChat workspace and enable the WhatsApp Business add-on.
Full setup guide available here: SetChat WhatsApp Business documentation.