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How to add live chat to WordPress in 5 minutes

You have a WordPress site and want to add live chat? Here are two simple methods, no technical skills required.

The simplest approach:

  1. In your WordPress admin, go to Plugins → Add New
  2. Search for “SetChat”
  3. Click Install then Activate
  4. In the sidebar, click SetChat
  5. Paste your API key (available in your SetChat dashboard)
  6. Click Save

That’s it. The chat widget appears on your site immediately.

Plugin benefits

  • 1-click installation, no code required
  • “Test connection” button to verify setup
  • Automatic updates via WordPress
  • Compatible with all themes and page builders

Method 2: Integration code

If you prefer not to install a plugin:

  1. Log in to your SetChat dashboard
  2. Go to Settings → Installation
  3. Copy the integration code
  4. In WordPress, go to Appearance → Theme Editor (or use a plugin like “Insert Headers and Footers”)
  5. Paste the code before the </body> tag

The code looks like this:

<script src="https://widget.setchat.co/widget.js"
  data-key="YOUR_API_KEY"
  defer></script>

Customization

Once installed, customize your widget from the SetChat dashboard:

  • Colors — Match your site’s design
  • Position — Left or right
  • Welcome message — The first message visitors see
  • FAQ — Frequently asked questions for the auto-bot
  • Pre-chat form — Collect name and email before chat
  • Language — EN, FR or DE with auto-detection

Need help?

Our team is available via chat on setchat.co or by email at support@setchat.co.

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